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Sales Processes

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Brexit Paperwork

Question from an Irish customer: To export / ship to the UK we will need to supply customs with Co...

Created byAlan12:15 8 Mar 2021

11:28 18 Mar 2021
Fernanda Casique

Save invoice with out of stock items

Hi, In pervious versions of Hansa, if I entered an item which has zero stock in to an invoice and t...

Created byAlan12:17 8 Jan 2021

09:23 18 Jan 2021
Fernanda Casique

Customer Discount Structures missing

We use Discount Matrix on customer accounts quite extensively and have done so for many years. When ...

Created byGary Taylor16:49 19 Aug 2020

20:41 3 Dec 2020
Fabio de Andrade

GP POS Invoices/GP Invoice Report issue

When creating a new POS invoice through the Touch interface I can see a profit of the items in the G...

Created by14:36 26 Oct 2020

18:10 3 Dec 2020
Fabio de Andrade

GP POS Invoices/GP Invoice Report issue

...

Created by14:31 26 Oct 2020

Ordered qty on Delivery changed

Hi, so I have a Sales order which has an item on it with a qty of 12,000. Every 2 weeks, a delivery ...

Created byAlan13:19 30 Sep 2020

13:16 21 Oct 2020
HansaWorld Adriatic

Can't print okayed

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Created byAlan13:11 31 Jan 2020

Can't print okayed

...

Created byAlan13:11 31 Jan 2020

Can't print okayed

...

Created byAlan13:11 31 Jan 2020

Can't print okayed

...

Created byAlan13:11 31 Jan 2020

Item Status Bar

Hello, we have just moved from version 8.3 to 8.5 and for some reason we seem to be unable to secure...

Created byGary Taylor23:39 17 Sep 2019

09:14 24 Sep 2019
Tomas J.

Stop Paste Special auto popup

Version 8.5 2019-03-22 I have been testing 8.5 prior to updating and wondered if there was a way to...

Created byAlan16:56 11 Jun 2019

11:19 12 Jun 2019
Per

Multi-Buy Discount

I have just been testing the Multi-Buy Discount functionality and have noticed a bug. Version 8.4 2...

Created byAlan15:10 16 Oct 2018

09:24 20 Dec 2018
Pijus Juodis

Placing funds on account

I wondered if I could get some support with regards to placing monies on account. I have an amount o...

Created byMellanie Vanderwert01:53 13 Dec 2018

13:47 19 Dec 2018
Tomas J.

Decision Date on Quotation link to task list

Morning If you create a quotation from the activity (or otherwise perhaps). Can the decision date...

Created byNick Claxson10:30 8 Nov 2018

09:30 13 Nov 2018
Tomas J.

Version 8.4 2018-07-26 Build 8419200

Problems but with searching for ITEMS GO to sales leder >>register>>item , klick on the "wheel" in t...

Created by14:04 17 Oct 2018

15:58 17 Oct 2018
Pijus Juodis

Delivery issue

Good afternoon Support, I hope you are well. We have an odd issue with an order. A delivery has be...

Created byDil Hayre17:24 9 July 2018

14:07 11 July 2018
HansaWorld

Precio

Buenas tardes, como controlar que no se cree una factura si el precio es menor al precio base del Ít...

Created bySystem Administrator23:44 23 Jan 2018

13:16 14 Mar 2018
Erik Munoz

Contact Screen

Afternoon Version 8.3 Standard ERP On the contact screen you have three buttons which are on the ...

Created byNick Claxson15:33 12 Sep 2017

06:07 14 Sep 2017
Tomas J.

CREDIT NOTES

HI When I create CREDIT NOTES, they don't seem to be updating my stock. What could be the issue...

Created byDaisy Nyutho 10:23 3 May 2017

11:41 3 May 2017
Edwin

Settlement Discount

Hi. I'm trying to apply settlement discount towards an invoice under receipts but it keeps com...

Created byAileen Wijaya23:49 2 May 2017

09:47 3 May 2017
Edwin

Deleting of quotations that already have preceeding records

Hi. Our client has raised the below, and would like to confirm if it a feature or to be included as...

Created byMaureen Misoi06:48 21 Mar 2017

12:24 24 Mar 2017
Paul Timms

Pos Offline

Am Using Standard ERP 8.2 but when i try to connect Point of sale of line. No data is synchronizing ...

Created byPWAMAE10:48 15 Dec 2016

09:18 5 Jan 2017
Edwin