Hello, we have just moved from 8.3 to 8.5 and since the move we have been unable to get our company logo on printed documents. I understand this is a know failing in version 8.5. Do we have a resolution date yet as the work around of generating emails with company logos and then printing them out is very time consuming and messy.
Thank you.
Gary
Tomas J.
9-18-19
Hello,
Please provide which version of 8.5 are you using?
Regards,
Hansaworld support
Gary Taylor
9-19-19
Created byTomas J.10:38 18 Sep 2019
Hello,
Please provide which version of 8.5 are you using?
Regards,
Hansaworld support
Hansa Version 8.5 2019-08-28
Tomas J.
9-19-19
Hello,
some logo bugs where fixed in 8.5 2019-09-15.
Also please provide where exactly you do not get logo? Sales invoices print preview? Also what extension of logo are you using: PNG, JPEG, BMP?
Regards,
Hansaworld support
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Hello,
Remove all files connected to prevoius version but stilo hale same info. Installation id ...
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