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Deleting mailboxes
Customer has had a change of staff. We created a new Person, and tried to create a new Mailbox - ...
Created by01:20 22 July 2025
9
1
17:12 24 July 2025
Não conseguimos arrancar o programa
Bom dia Exmo.(s) Sr.(s), Não conseguimos arrancar o Hansa. Não passa da janela em anexo, não cheg...
Created byHC15:29 5 Jun 2025
30
3
10:26 13 Jun 2025
HC
Programa não arranca
Boa tarde, Estamos há um dia sem faturar, agradecemos resolução urgente do problema. O program...
Created by19:44 5 Jun 2025
10
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Alert during installation
I trying to install Standard Account on computer whee in the past i ave Standard business app and on...
Created byPiotr Teteruk14:44 25 Jan 2024
19
3
09:16 16 Feb 2024
Monica Amado
Unable to import text backup
Hello, We are unable to import the text backup (TB.txt). Please find attached log file and assist. ...
Created by07:36 11 Jan 2024
51
4
03:40 30 Jan 2024
Brittany McGrath
Enabler
Hi Our enabler has expired today, and i need to have it reenabled for the next month please? Thank...
Created by17:01 3 Aug 2023
23
4
03:11 29 Sep 2023
Edwin He
Error: Could not connect to server. Help please
Hi We are unable to access Hansa today either in the office or offsite, however it worked fine on F...
Created by02:51 25 Sep 2023
17
2
01:28 26 Sep 2023
Brittany McGrath
Novo User
Boa tarde, Gostaria de saber se é possível criar um user só com acesso de leitura na versão 8.5 2022...
Created by13:04 5 Apr 2023
11
2
10:11 15 May 2023
Monica Amado
Update Version Not Working
I am trying to test the latest version of Hansa on my test server, however, last night when I select...
Created byAlan10:13 15 Mar 2023
36
8
15:52 2 May 2023
Simone M.
Blocking Update vs Continuous
What is the difference between Blocking Update and Continuous Update when you are using the update v...
Created byAlan12:32 22 Feb 2023
8
1
12:36 23 Feb 2023
Fernanda Casique
Restore from Backup
I have a test system in my standard that I would like to import one of my latest backups into for te...
Created byAlan17:07 21 Feb 2023
14
1
12:24 23 Feb 2023
Fernanda Casique
VAT Submission
Hi, Whenever I want to submit VAT returns I see this message "refreshing access token failed". First...
Created by09:17 8 Feb 2023
17
1
16:44 8 Feb 2023
Simone M.
Task Manager Window - Period Field
When a user logs in the Pop Up Task Manager window that comes up automatically shows all outstanding...
Created byJessica Baldwin17:47 12 Jan 2023
12
3
12:04 17 Jan 2023
Fernanda Casique
HTML Emails
Version 8.5 2021-04-18 We are having trouble getting HTML emails to work, we want to be able to inc...
Created byJessica Baldwin17:15 16 Nov 2022
35
1
14:22 1 Dec 2022
system migration
Hello, we are trying to migrate our standard ERP to a self hosted server, but we ran into a problem...
Created byLevis Masonde07:14 11 July 2022
13
1
13:58 25 July 2022
Ahmed Gharaibeh
SERVER DOWN HELP NEEDED NOW
Hello. Our server has configuration error.. Need help now. Page one Consultants AS...
Created byKasse09:34 18 July 2022
9
1
15:54 20 July 2022
George Costa
KPI Not showing previous and current month Values
Hi The KPI are not showing Previous and current amounts see snippet ...
Created byKristie O03:19 24 Mar 2022
38
7
02:25 19 May 2022
Kristie O
error message
Not in any defined series. I get this message when I try to add a contact....
Created by21:14 5 Dec 2021
12
1
09:15 8 Dec 2021
Ahmed Gharaibeh
Performance Issues
Hello, We are experiencing performance issues with our Standard ERP (8.5 2019-06-05). Please can ...
Created by16:10 31 July 2021
40
1
10:51 31 Aug 2021
Brittany McGrath
standard account stop working
Quando abro o standard account aparece o seguinte erro: "O seu servidor é mais recente do que este c...
Created by09:34 28 Mar 2021
23
5
11:13 5 Apr 2021
couuld not download/updating
Whats the problem? Could not download http://169.51.66.66:1085/install/hob/sufin.hob updating...
Created byJonas Henriksson14:34 1 Mar 2021
35
2
11:50 2 Mar 2021
Jonas Henriksson
Forms
Hi, A couple of questions please on forms. 1) Is it possible to print out all the form templates i...
Created byDil Hayre17:04 5 Feb 2021
36
3
14:40 17 Feb 2021
Dil Hayre
Erro login
Bom dia, Não consigo fazer login mesmo após reset de password. Preciso de ajuda urgente Cumpriment...
Created by10:49 8 Feb 2021
17
1
11:36 8 Feb 2021
Fabio de Andrade
Não consigo fazer login
Não consigo fazer login, diz que a password está errada apesar de já ter feito reset e alterado...
Created by11:37 4 Feb 2021
90
18
11:36 8 Feb 2021
Fabio de Andrade
Não consigo fazer login
Bom dia, Ontem ao modificar um endereço de um cliente o programa crashou e deixei de o conseguir ab...
Created by12:41 5 Feb 2021
11
3
17:12 5 Feb 2021
Fabio de Andrade
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