We have support with Hansa built into the subscription model. We were happily using ABS but couldn't justify having two support contracts, one with Hansa one with ABS and the Hansa support was not optional.

Do I copy this email to Hansa directly, I thought this forum was Hansa support, I am a little confused.

We are using 8.5 2019-08-28, is this a beta / test version?

Thank you

We have now moved onto version 8.5 2019-09-15 which we believe is a "release" version rather than the beta version that we had previously. I hope this will resolve many of the issues I raised previously.

One matter that is not resolved is that purchase orders created by the auto order facility are still being generated individually. When we had version 8.3 the purchase orders were accumulated until they reached an economic order level (decided on manually) and then they were released. Currently we have to manually copy and paste from one order to the existing order to create an order that the supplier will process. This lack of accumulation happened when we moved to the Beta version of 8.5 but I guess it should be easy to restore the system flag. I am sure there is a setting that directs Hansa to accumulate the purchase orders but I cannot find it. Can someone point me in the right direction.

Thank you.


Gary Taylor

Hi HansaWorld,

To clarify we browse purchase orders, create, purchase orders. This takes us to a screen "Specify Create Purchase Orders" which we run without specifying any group, supplier or location and without ticking any boxes. This can also be reached by Purchase orders: routines : maintenance : Create purchase orders.


In version 8.3 and previous any new orders would have been added to old orders that had not been OK'd. The purchase order for that particular supplier would then include product from the old not OK'd order and the new order. We would then assess the order and release it if it reached the required value or other criteria for that particular supplier.

Since upgrading to version 8.5 the purchase orders have not been amalgamated which has meant that we need to cut and past from one order to another so as to generate a single order that satisfies the requirements of the supplier.

I hope you are able to help here as we deal with thousands of products for hundreds of suppliers and this missing functionality is creating a lot of manual work every day of the week.


Thank you

Gary

I assume that is not an "undocumented feature" of 8.5 but is rather a bug that will be reported to Hansa and resolved?

Thank you.

Gary