we really need your help in solving this problem! can you please get back to us ASAP?!?!
as explained above (in portuguese)when we start the program (Standard Accounts 8.4 2017-07-11) Intel/Mac OS X
we get a white page with a pop-up window with the following information
HAL routine not found: IMPORTDEFAULTSONSERVER3
next another window opens up
HAL call stack dumped, check log file for details.
we have no idea what is going on and whom to contact for help apart from this chat
we sincerely hope you can help us