Invoicing
Wrong Location
2016-11-04
If I invoice something using the wrong location is the correct procedure to close (void) the order and create a new one? For example my I invoiced an order using a Miami location and it should have been my Cali location.
This answer was correct
Created by16:02 8 Jun 2013

There are a number of ways to correct this:

(1) From the Delivery, do a Returned Goods, and from the Returned Goods, create a Credit note. Then on the order, correct the location, and re-create the Delivery and Invoice. (Make sure the Credit Invoices Update Order quantity" is set in order settings.

(2) Simply transfer stock from the the location that should have been invoiced to the location that was invoiced, using the Stock Movement" register in the Stock Module.

HansaWorld Support Team
This answer was correct
2013-06-08

There are a number of ways to correct this:

(1) From the Delivery, do a Returned Goods, and from the Returned Goods, create a Credit note. Then on the order, correct the location, and re-create the Delivery and Invoice. (Make sure the Credit Invoices Update Order quantity" is set in order settings.

(2) Simply transfer stock from the the location that should have been invoiced to the location that was invoiced, using the Stock Movement" register in the Stock Module.

HansaWorld Support Team
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