System Admin
Error unpacking message
Gary Taylor
2019-11-06
Hi There,

We are running Hansa version 8.5 build 2019-09-15 and ever since we moved to this version from 8.3 we are getting a message "Error unpacking message, check encryption key in company settings". Does anybody know what this relates to, is it a problem, how do I fix it?


Thank you.

Gary Taylor
This answer was correct
Created bySimone M.14:29 7 Nov 2019
Hello Gary,
it's a bug specific of this version, that we have already fixed.
As soon as we'll finish our internal test on the current release candidate,
please update to the new dated version to solve this issue.

Best regards,
HansaWorld Support
Please log in to view the files
This answer was correct
Simone M.
2019-11-07
Hello Gary,
it's a bug specific of this version, that we have already fixed.
As soon as we'll finish our internal test on the current release candidate,
please update to the new dated version to solve this issue.

Best regards,
HansaWorld Support
Gary Taylor
2019-11-07
Created bySimone M.14:29 7 Nov 2019
Hello Gary, it's a bug specific of this version, that we have already fixed. As soon as we'll finish our internal test on the current release candidate, please update to the new dated version to solve this issue. Best regards, HansaWorld Support
Thank you
Gary Taylor
2019-11-07
Created bySimone M.14:29 7 Nov 2019
Hello Gary, it's a bug specific of this version, that we have already fixed. As soon as we'll finish our internal test on the current release candidate, please update to the new dated version to solve this issue. Best regards, HansaWorld Support
Thank you
This thread has been closed for further comments. Please create a new thread
Back to the list
Latest Posts
Restricted Mode
Joanne Flynn
How do you get accounts to reply to you, they constantly put our system in restricted mode even thou...
13:11 3 Mar 2025
REST API - Relation Between Activity and Purchase OrdersOrd..
Good Day, I cant seem to find a field that links Acitivities to Internal Orders or Purchase Orders s...
08:45 27 Feb 2025
You can subscribe to notifications for any post in this forum by selecting the 'star' icon on the top right corner of the topics list. You have to log in to use this functionality.