Forum - Pos Offline

Pos Offline

PWAMAE

2016-12-15

Am Using Standard ERP 8.2 but when i try to connect Point of sale of line.
No data is synchronizing in the client machine.

This answer was correct

Created byEdwin15:02 19 Dec 2016

Hello,

You can only synchronise stock, invoices, deliveries and such when you are using POS Online.

When you want to start to work with POS Online again, you either select in POS Online >> Registers >> Cash Invoices Browse window >> Operations >> Syncronize Off-line Invoices or syncronize the invoices, when you log in to the online company. When logging in to the online company, you will be displayed with the following message: "There are invoices to syncronize from POS Offline, would you like to syncronize them now?" Yes/No. If you click "yes", Hansa will syncronize the Offline invoices into Online Invoice register. If you click No, and try to create new Cash Invoice in the POS Online, Hansa will give a message "There are invoices not syncronized.

Next time, when you log into the Offline company the Cash Invoices register is empty.

Kind regards,

Edwin
HansaWorld Support

This answer was correct

Edwin

2016-12-19

Hello,

You can only synchronise stock, invoices, deliveries and such when you are using POS Online.

When you want to start to work with POS Online again, you either select in POS Online >> Registers >> Cash Invoices Browse window >> Operations >> Syncronize Off-line Invoices or syncronize the invoices, when you log in to the online company. When logging in to the online company, you will be displayed with the following message: "There are invoices to syncronize from POS Offline, would you like to syncronize them now?" Yes/No. If you click "yes", Hansa will syncronize the Offline invoices into Online Invoice register. If you click No, and try to create new Cash Invoice in the POS Online, Hansa will give a message "There are invoices not syncronized.

Next time, when you log into the Offline company the Cash Invoices register is empty.

Kind regards,

Edwin
HansaWorld Support

PWAMAE

2016-12-20

Hello Edwin

Thank you for your reply

What has changed in SERP 8.2 in terms of offline point of sales because Enterprise 7.2 was working well?

The same procedure I used in enterprise 7.2 is the same am using in standard erp 8.2 (serp) but it is not synchronizing the customers but Items I can be able to see them.

Kindly give me steps by steps on how to configure/connect offline pos

Edwin

2016-12-21

Hello,

How do you mean that it isn't synchronising the customers? Can you not see any of your customers in your POS Offline company?

Kind regards,

Edwin
HansaWorld Support

PWAMAE

2016-12-22

Created byEdwin14:42 21 Dec 2016

Hello, How do you mean that it isn't synchronising the customers? Can you not see any of your customers in your POS Offline company? Kind regards, Edwin HansaWorld Support

Hello Support

Yes after offline configurations am not able to see customers in contacts register and also in pos invoice when creating a sales.

But in the previous versions of enterprise this tasks used to work properly am doing the same way i used to do .

Ewa Subotowicz

2016-12-22

Hello,

Is your client connected in the proper way? Have you chosen Sync with Server option and indicated Local Machine code?

Ewa Subotowicz
HansaWorld
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If the answer is correct or useful, please mark it

PWAMAE

2016-12-29

Created byEwa Subotowicz14:40 22 Dec 2016

Hello, Is your client connected in the proper way? Have you chosen Sync with Server option and indicated Local Machine code? Ewa Subotowicz HansaWorld --- If the answer is correct or useful, please mark it

Ewa

I have connected the same way i used to connect in ENterprise 7.2 which was working well and i think is the same way you have described above

Edwin

2017-01-05

Created byPWAMAE08:47 29 Dec 2016

Ewa I have connected the same way i used to connect in ENterprise 7.2 which was working well and i think is the same way you have described above

The setup in Standard ERP is supposed to work the same way as in Enterprise 7.2. Is it possible that you might have missed a step in the setup?

I recommend having a look at the user manual which you can find here:
http://www.hansaworld.com/services/training_materials/981

Kind regards,

Edwin
HansaWorld Support