Created by22:04 14 Jun 2013
In order to send a letter to a specific set of customers you must first insert an asterisk (" * ") into the Customer field and then insert a Customer Category into the Category field. If you do not select a Category then the system by default w
I have tested and if I use the "*" in the "Customer" field, while using a Classification in the "Cust.Class" field, the system will send to all contacts in the DB. I am not sure if this is a Bug or not, however I have resorted to using a "Range" in the Customer field and this sees to work as it should. Be very careful with the "*", I had to halt our Mail Gateway, and delete 5000 emails from the outbound queue!