Freight entry duplicated
2016-11-08
I entered a freight cost twice in a PO, once in extra cost and also in the freight field on the PO screen.

I should of just entered it in the freight field on the PO screen not in the extra cost field.

The cost of the item is inflated due to this double freight entry.

Not sure how to fix this.
This answer was correct
Created by22:03 25 Sep 2013
Hello,

You should be able, from the Purchase Order with the duplicated freight, go to the operations menu and select Create Return Goods. This will "return" your goods (along w/ freight etc.) back to the vendor, and as such will return the Purchase Order back to the Ok state. From this Purchase Order, you can input the proper Freight amount.

Kind Regards,

HansaWorld Global Support
This answer was correct
2013-09-25
Hello,

You should be able, from the Purchase Order with the duplicated freight, go to the operations menu and select Create Return Goods. This will "return" your goods (along w/ freight etc.) back to the vendor, and as such will return the Purchase Order back to the Ok state. From this Purchase Order, you can input the proper Freight amount.

Kind Regards,

HansaWorld Global Support
tom andreson
2018-06-19
Actually, due to the bad connection, I have entered a freight cost many times in Purchase Order. Now I am facing a problem as because the cost of the item is increased somehow. I didn't get anything that happens actually.i also tried Microsoft tech support canada to know about this.so may I know the solution as it is very necessary.
Helen
2018-09-25
Same problem, i was facing and decide to dial a Microsoft Support Chat
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