Forum - new user can not loga in system ask for email

new user can not loga in system ask for email

Tatiana Rojas

1-13-17

After the password hansa ask for a email address required. if click quit or save hansa quit.

This answer was correct

Created byMartins Ebersteins17:15 16 Mar 2017

Dear John and Tatjana,

In order to use Standard ERP by HansaWorld product, you will need to create a Standard ID.
Standard ID is created when validating your e-mail address.
You will have to:
1. enter a valid e-mail address when logging in to the system;
2. received an e-mail;
3. follow link in that e-mail;
4. create you Standard ID;
5. afterwards enter in the Standard ERP system, after logging in, password of your Standard ID to associate your Standard ERP user with your Standard ID (which are 2 entirely different things).

Let me know did this help.

Best regards,
Eberstein Business Solutions
HansaWorld Business Partner
----------------------------
Exceeding Customer Expectations
www.ebersteins.com
support@eberstein.lt

Edwin

1-16-17

Hello Tatiana,

Have you entered a valid email address for that user? If so, make sure you validate that email address by clicking on the link you should have gotten sent to you. Also make sure the email didn't end up in your junk folder.

Kind regards,

Edwin
HansaWorld Support

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john worne

3-10-17

Created byEdwin09:19 16 Jan 2017

Hello Tatiana, Have you entered a valid email address for that user? If so, make sure you validate that email address by clicking on the link you should have gotten sent to you. Also make sure the email didn't end up in your junk folder. Kind regar

hello
i'm new usr.

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This answer was correct

Martins Ebersteins

3-16-17

Created byjohn worne09:18 10 Mar 2017

hello i'm new usr.

Dear John and Tatjana,

In order to use Standard ERP by HansaWorld product, you will need to create a Standard ID.
Standard ID is created when validating your e-mail address.
You will have to:
1. enter a valid e-mail address when logging in to the system;
2. received an e-mail;
3. follow link in that e-mail;
4. create you Standard ID;
5. afterwards enter in the Standard ERP system, after logging in, password of your Standard ID to associate your Standard ERP user with your Standard ID (which are 2 entirely different things).

Let me know did this help.

Best regards,
Eberstein Business Solutions
HansaWorld Business Partner
----------------------------
Exceeding Customer Expectations
www.ebersteins.com
support@eberstein.lt

Reply