Hello,
Please, check if something else is not using the same ports as Hansa service does. The service might be blocked if the ports are used already.
Then, also, please look into the log and see if there is anything posted at the moment you are trying to run the system.
You can find the manual here:
http://www.hansamanuals.com/main/manuals/mailnumber___6015/theconf___564/hwconvindex.htm
If you have any other issues, please, contact us.
Ewa Subotowicz
HansaWorld
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