Deleting mailboxes
2025-07-22
To stop receiving notifications on forum posts unmark the star icon macOS
Customer has had a change of staff.

We created a new Person, and tried to create a new Mailbox - but there are no free licenses for a new mailbox.

We tried a number of methods for deleting old mailboxes. Note that there are NO mails in any mailbox, these mailboxes were only created because SERP requires them. When clicking the Properties button when viewing Mailboxes, nothing happens. SERP does not open the properties for any existing mailbox, so we can't delete the mailbox.

How can we proceed? If the new user logs in, we get a message that it's not possible for other users to log in.

Stephen
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Can Someone please assist???...
10:49 30 July 2025
Hi Stephen, I hope all is well. The best way around this is to close the mailbox. This can be don...
17:12 24 July 2025
You can subscribe to notifications for any post in this forum by selecting the 'star' icon on the top right corner of the topics list. You have to log in to use this functionality.