Hello,

It appears that even though you state that you have created the new company on the server, it was most likely done in client server mode.

It is required to create new companies either in Standalone mode or Admin Client mode.

Standalone mode would be stopping the HansaWorld service, and logging on the live database from the server and repeat the steps you have stated above.

Admin Client mode would mean that you need to have all users logged off, and you would connect to the server from your client machine, enabling the Admin Client mode via module Technics>> Registers>> Program Mode>> Operations>> Admin Client.
Then follow the steps you stated above.

After adding the company, it is required that you go back to Normal Client via Technics>> Registers>> Program Mode>> Operations>> Normal Client

Kind regards,

HansaWorld UK Support Team
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