Övriga frågor
Vitlistning av epostdomän / Cloud-node
Nila Teale
2018-11-14
Customer number: 461000804

Hi Per,


In response to your e-mail of 2018-11-13. I have checked with our mail provider regarding the blacklisting of @hansaworld.com and they find nothing on our mail server that should create a problem for e-mails getting through from your domain. Could you please give me the message you received about being blacklisted on our mail server? That might be helpful in sorting this out. If our mail provider cannot find the problem, I am not sure what to do. We have received e-mails from HansaWorld previously with no problem.

Thank you for your clarification about "ASP Cloud-node för Windows". We run Standard ERP on Mac – can we still use the Cloud-node for Windows? When I log in to MyStandard there is nothing there. In a previous support answer from 2017-02-01 I was told that I did not have a Cloud-node installed but never found out how to install it.

Kind regards,
Nila
Per
2018-11-14
Hello.

Thank you for your message.


It is possible that you have not installed Cloud Node yet.
I believe i attached a manual for doing this in the mail, but i will send it again in this message so that you can proceed with installing it.

Regarding your information about emails, i have attached the error message that we received.
Please investigate it further with your email provider and give us a report back, thank you in advance.


Br.
Per
HansaWorld Support
attachment 02.txt
attachment 01.txt
Cloud Node Installasjon.rtfd.zip
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