Forum - Hansa lost connection when restarting the server

Hansa lost connection when restarting the server

Tatiana Rojas

2017-06-29

Hi ,

We restarted the server and now hansa is not working. The connection is lost. I wonder if this will happen everytime we reset the server.

How can we restablish the connect here without needing to contact support.

Kind Regards,

tatiana

This answer was correct

Created byTatiana Rojas10:51 30 Jun 2017

Hi Edwin,

Thanks for your help! now is working. :)

Kind Regards,

Tatiana

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Edwin

2017-06-29

Hello Tatiana,

It seems as if your cloud node has stopped running after you restarted the server. Please try to start it through the terminal. What you want to start is the file called run-cloudnode.sh

What you can try to do is to open the terminal and then type in:

cd followed by the path to the run-cloudnode.sh file. The easiest thing is to just type in cd and a space and then drag in the run-cloudnode.sh file to the terminal window. Then press enter.

Kind regards

Edwin
HansaWorld

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Tatiana Rojas

2017-06-30

Created byEdwin15:25 29 Jun 2017

Hello Tatiana, It seems as if your cloud node has stopped running after you restarted the server. Please try to start it through the terminal. What you want to start is the file called run-cloudnode.sh What you can try to do is to open the terminal and

Hi Ewdin,

Tried again reseting the server , but not worked. And could not find the file in cluodnote carpet to run.

Kind Regards,

Tatiana

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This answer was correct

Tatiana Rojas

2017-06-30

Hi Edwin,

Thanks for your help! now is working. :)

Kind Regards,

Tatiana

Reply

Tatiana Rojas

2017-06-30

hi,

Just wonder how should we fix it next time we shut down the server.

Kind Regards,

Tatiana

Reply

Tatiana Rojas

2017-06-30

hi,

Just wonder how should we fix it next time we shut down the server.

Kind Regards,

Tatiana

Reply