Forum - Invalidate Credit Note

Invalidate Credit Note

Alan

2020-11-20

Hi, we have created 2 credit notes for the same sales invoice by mistake.
How can I remove one of them?

Record>>Invalidate does not work as it says not allowed for Credit Notes.

Thanks,
Alan

HansaWorld Adriatic

2020-11-24

Hello Alan,

a.) Can you delete Credit note?
b.) If not, you can remove information (items,etc) from the credit note and add description/note why it was removed?

Alan

2020-12-01

Created byHansaWorld Adriatic12:52 24 Nov 2020

Hello Alan, a.) Can you delete Credit note? b.) If not, you can remove information (items,etc) from the credit note and add description/note why it was removed?

The credit note has been okayed and saved so I cannot delete or edit it any more.
Unless I am missing something?

Ahmed Gharaibeh

2020-12-09

Hi Alan,

I would suggest creating a new invoice to reverse the effect of the additional wrongly credit note created,

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