Delete Everything and start over
2019-07-22
How do I delete everything and start over, I have been experimenting and now want to start over. I have accounts marked done which I can't delete???


thank you
Carol
Simone M.
2019-07-23
Hello,
if you want to delete everything, you can do it deleting the HANSA.HDB file.
Please note that this is the database file and it is an irreversible action.
It will erase all the registers, setting, and all imputed data.
Be sure to have a backup before to delete the database file.

But if you just need to remove few OKed record, I suggest just to invalidate the records (Menu: Record>>Invalidate)
2019-07-23
Created bySimone M.15:19 23 July 2019
Hello, if you want to delete everything, you can do it deleting the HANSA.HDB file. Please note that this is the database file and it is an irreversible action. It will erase all the registers, setting, and all imputed data. Be sure to have a backup befor
Hi Simone M.

thank you but I cannot find that file, I have the "Standard CRM"

THANK YOU AGAIN FOR YOUR HELP
Tomas J.
2019-07-24
Hello,

If it's MAC you're using, try searching for Hansa.HDB, or locate it in library. Other way is just to uninstall and install a fresh copy from:
https://www.standard-accounts.com/eng/CRM/overview

Best regards,

Hansaworld support
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