Dear Simone,

Our Standard Accounts is now up and running. Thank you very much!

However, our database has not been fully restored, because all documents issued from February 29th to May 1st are missing, namely 10 invoices and 4 receipts, as well as the customers and articles that were created or updated in that period. The last invoice we created is dated May 1st, with internal registration number 1001159.


During this missing period we sent the SAFT files for February, March and April to the Portuguese Tax Authority, so we need to recover the missing documents to comply with the financial information provided to the Portuguese Tax Authority.

I therefore ask you once again to help us resolve this problem, URGENTLY, so that we do not fall into default with the Portuguese authorities. Furthermore, we have to issue the SAFT file for May and send the missing documents to our clients.

I thank you in advance for your attention and collaboration.

Regards,

Pedro Cordeiro