Forum - Hansa 7.2 on Win 8

Hansa 7.2 on Win 8

Dil Hayre

2015-09-15

Dear Support,

We are running Hansa 7.2. What do we need to do to run a Windows 8 Client? I have installed the app but get the following message "Bad or not allowed HAL or HOB file in client halcust/SmartView/datadef.hal".

Will it do the same on Windows 10?

Many thanks
Dil

This answer was useful

Created byPaul Timms13:14 18 Sep 2015

Dil Hayre

2015-09-18

Dear Support,

Or is there a problem with running the Hansa client on a Microsoft Surface with an Atom CPU?

Kind regards
Dil

This answer was useful

Paul Timms

2015-09-18

Hi Dil

This sounds more like a HAL rules problem than an operating system issue. Can you try removing the halcust folder from the Surface and then try logging in again?

I've not tested Enterprise on a Surface. Does the Surface run the full Windows 8 or is it the RT version?

Enterprise 7.2 runs perfectly well on Windows 8, 8.1 and 10 running on PCs.

Regards

Paul

Dil Hayre

2015-10-12

Hi Paul,

I'm not receiving an email message when a ticket is updated by you? This is why I hadn't responded yet. I get an email if I submit a new one or make a change.

For that reason, sorry for the delay. I have made some progress on this. I have Enterprise 7.2 running now. It was a .net framework issue.

I have another question based on the same subject. Can I increase the size of the applications window and fonts?

By that I mean, the resolution on the Surface is too small. I am able to decrease the screen resolution to make windows fonts and icons larger but when I run Hansa that still comes up in the smaller size.

Hope that makes sense?

Kind regards
Dil

Dil Hayre

2015-10-15

Hi Paul,

Further ti my last email, I would still like to know about re-sizing the Hansa 7.2 window on Windows 10 but also I have additional info about the Win 8 App.

I havent tested lots of the functions yet and as you suggested, I deleted the Halcust folder and it ran again. But its when I try and use the Persons register the app closes and if I then open it again it gives me that error.

Thought that might help.

Kind regards
Dil

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