Working with Customer and Suppliers
Writing off function
Rhea Wetzler
2019-09-16
Where do I find the write off function
This answer was correct
Created byMichael Wyeth09:02 17 Sep 2019
Hi Rhea

You can find the write off function in the Row menu by right-clicking the row number and select the 'Add Write-off' function from the resulting menu.

To use this function, first create a new Receipt and specify the Invoice to be written off in a new Receipt row. Change the Received Value to zero or, if you need to record a partial payment and wish to write off the remainder, change the Received Value to the value of the partial payment.

Select the add write-off option as described above.

A new row will be added to the Receipt, containing the phrase "Writeoff". The Received Value in this new row will be set to the remaining outstanding amount (i.e. the amount that is to be written off). You can change this figure if you do not want to write off the entire outstanding amount.


Best Regards,

HansaWorld Support
Reply
This answer was correct
Michael Wyeth
2019-09-17
Hi Rhea

You can find the write off function in the Row menu by right-clicking the row number and select the 'Add Write-off' function from the resulting menu.

To use this function, first create a new Receipt and specify the Invoice to be written off in a new Receipt row. Change the Received Value to zero or, if you need to record a partial payment and wish to write off the remainder, change the Received Value to the value of the partial payment.

Select the add write-off option as described above.

A new row will be added to the Receipt, containing the phrase "Writeoff". The Received Value in this new row will be set to the remaining outstanding amount (i.e. the amount that is to be written off). You can change this figure if you do not want to write off the entire outstanding amount.


Best Regards,

HansaWorld Support
Reply
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