Hi,we have experienced some problems with the Purchase Ledger Module in August.
For one of our customer we booked a payment of a supplier invoice (ref 170192, 2017351879) but this invoice still is listed as open invoice in the purchase ledger report. Moreover alltough the right amount of the invoice is 19.341,84 dkk, on the purchase ledger the invoice amount displaied turns to 22028,17 dkk ( original amount of the invoice is 2.600 €).
I attached both purchase ledger and receipt of payment.
Could you please help and advise why this proble arose and how we can solve it?
Thanks in advance
This answer was correctCreated byHansaWorld10:35 21 Dec 2017
Good day Rödl
Did you manage to solve the issue?
What version of Standard ERP were you using?
Did anything change in August with regards to setup or data entry that might have caused this issue?
Kind Regards,
Tayla