CRM
Hansa lost connection when restarting the server
Tatiana Rojas
2017-06-29
Hi ,

We restarted the server and now hansa is not working. The connection is lost. I wonder if this will happen everytime we reset the server.

How can we restablish the connect here without needing to contact support.


Kind Regards,

tatiana
Det här svaret är korrekt:
Skrivet av:Tatiana Rojas10:51 30 Jun 2017
Hi Edwin,

Thanks for your help! now is working. :)

Kind Regards,


Tatiana
Svara
Edwin
2017-06-29
Hello Tatiana,

It seems as if your cloud node has stopped running after you restarted the server. Please try to start it through the terminal. What you want to start is the file called run-cloudnode.sh

What you can try to do is to open the terminal and then type in:

cd followed by the path to the run-cloudnode.sh file. The easiest thing is to just type in cd and a space and then drag in the run-cloudnode.sh file to the terminal window. Then press enter.

Kind regards

Edwin
HansaWorld
Svara
Tatiana Rojas
2017-06-30
Skrivet av:Edwin15:25 29 Jun 2017
Hello Tatiana, It seems as if your cloud node has stopped running after you restarted the server. Please try to start it through the terminal. What you want to start is the file called run-cloudnode.sh What you can try to do is to open the terminal and
Hi Ewdin,

Tried again reseting the server , but not worked. And could not find the file in cluodnote carpet to run.



Kind Regards,

Tatiana
Svara
Det här svaret är korrekt:
Tatiana Rojas
2017-06-30
Hi Edwin,

Thanks for your help! now is working. :)

Kind Regards,


Tatiana
Svara
Tatiana Rojas
2017-06-30
hi,

Just wonder how should we fix it next time we shut down the server.


Kind Regards,

Tatiana
Svara
Tatiana Rojas
2017-06-30
hi,

Just wonder how should we fix it next time we shut down the server.


Kind Regards,

Tatiana
Svara
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