Other Processes
Bank Reconciliation
2021-03-02
SERP Version 8.5.2020/01/07 Build 85330533.

This had been running fine but today when doing a bank reconciliation, the bank balance did not change after clearing reconciled items. The first time it also crashed so we reloaded last nights backup. Now each time it reconciles it will clear reconciled items but not alter the bank balance on the reconciliation screen.

Doing a backup and restore should correct the balance as I believe this would be recalculated during the restore process. Has anybody heard of this before and overcome it please?

Thanks

Paul
Ahmed Gharaibeh
2021-03-11
Hi Paul,

Is the issue still repeatable?

If not, just to confirm when you said "Bank Reconciliation", so this issue is happening when you make the reconciliation through "Bank Reconciliation register" or on "Account Reconciliation register"

If you can attach a copy of your data so we can test what is the issue

Thanks
This thread has been closed for further comments. Please create a new thread
Back to the list
Latest Posts
ligação ao servidor
ConsulBiotech, Investigação e Desenvolvimento, Unipessoal, LDA
Boa tarde, O Standard accounts aparentemente não liga ao servidor CIEDUL e consequentemente as mi...
14:42 24 Oct 2024
Re: Formulários
HC
Boa tarde, uma vez mais solicitamos resposta à questão colocada. ...
15:13 21 Oct 2024

Supervisionamos regularmente o fórum dentro do horário normal de trabalho e tentamos responder a todas as questões em 24 horas

Pode subscrever notificações para qualquer mensagem neste fórum, seleccionando o ícone 'estrela' no canto superior direito da lista de tópicos. Tem de iniciar sessão para utilizar esta funcionalidade.