Other Processes
new user can not loga in system ask for email
Tatiana Rojas
2017-01-13
After the password hansa ask for a email address required. if click quit or save hansa quit.
This answer was correct
Created byMartins Ebersteins17:15 16 Mar 2017
Dear John and Tatjana,

In order to use Standard ERP by HansaWorld product, you will need to create a Standard ID.
Standard ID is created when validating your e-mail address.
You will have to:
1. enter a valid e-mail address when logging in to the system;
2. received an e-mail;
3. follow link in that e-mail;
4. create you Standard ID;
5. afterwards enter in the Standard ERP system, after logging in, password of your Standard ID to associate your Standard ERP user with your Standard ID (which are 2 entirely different things).


Let me know did this help.

Best regards,
Eberstein Business Solutions
HansaWorld Business Partner
----------------------------
Exceeding Customer Expectations
www.ebersteins.com
support@eberstein.lt
Reply
Edwin
2017-01-16
Hello Tatiana,

Have you entered a valid email address for that user? If so, make sure you validate that email address by clicking on the link you should have gotten sent to you. Also make sure the email didn't end up in your junk folder.

Kind regards,

Edwin
HansaWorld Support
Reply
john worne
2017-03-10
Created byEdwin09:19 16 Jan 2017
Hello Tatiana, Have you entered a valid email address for that user? If so, make sure you validate that email address by clicking on the link you should have gotten sent to you. Also make sure the email didn't end up in your junk folder. Kind regar
hello
i'm new usr.
Reply
This answer was correct
Martins Ebersteins
2017-03-16
Created byjohn worne09:18 10 Mar 2017
hello i'm new usr.
Dear John and Tatjana,

In order to use Standard ERP by HansaWorld product, you will need to create a Standard ID.
Standard ID is created when validating your e-mail address.
You will have to:
1. enter a valid e-mail address when logging in to the system;
2. received an e-mail;
3. follow link in that e-mail;
4. create you Standard ID;
5. afterwards enter in the Standard ERP system, after logging in, password of your Standard ID to associate your Standard ERP user with your Standard ID (which are 2 entirely different things).


Let me know did this help.

Best regards,
Eberstein Business Solutions
HansaWorld Business Partner
----------------------------
Exceeding Customer Expectations
www.ebersteins.com
support@eberstein.lt
Reply
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