Forum - KPI Not showing previous and current month Values

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KPI Not showing previous and current month Values

Kristie O

2022-03-24

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Hi

The KPI are not showing Previous and current amounts see snippet

Files are pending for approval

Brittany McGrath

2022-03-29

Hi Kristie,
Thank you for your question.

I have asked someone from our technical team to assist accordingly and they will come back to you shortly.
More for you soon.

George Costa

2022-04-04

Hi Kristie,

Can you please show me a screenshot of the definitions of your KPI?
Go to System Module, settings "Key Performance Indicators" and find the definitions of one of those KPIs.

George Costa
PM HansaWorld

Kristie O

2022-04-05

Created byGeorge Costa12:07 4 Apr 2022

Hi Kristie, Can you please show me a screenshot of the definitions of your KPI? Go to System Module, settings "Key Performance Indicators" and find the definitions of one of those KPIs. George Costa PM HansaWorld

Hi

I see all of the company so no person is set.
I believe that this is because we are using a windows system and the refresh is only for MACS

Files are pending for approval

George Costa

2022-04-05

Hi Kristie,

Do you have OK invoices with dates from 01/04 to 05/04 and from 01/03 to 05/03?

George Costa
PM HansaWorld

George Costa

2022-04-05

Kristie,

Can you also let me know in which version is your SERP?

George Costa
PM HansaWorld

Brittany McGrath

2022-04-22

Hi Kristie,
Can you advise if you still require help with this issue or if it has been resolved?
Thank you.

Kristie O

2022-05-19

Hi We have plenty of invoices
Our version is 8.5 2021-08-28

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