I wondered if I could get some support with regards to placing monies on account.
I have an amount of $11,341.44 to place on account. I have an invoice of $10,720.51 and another invoice that will be done tomorrow for $1,234.46. When I try to place the $11,341.44 on account, Hansa says that the order number does not exist. Does not let me go any further.
This have never happened before, we place funds on account all the time.
Any thoughts on the process?