Hi,

I’m hoping for some guidance on the correct way to clear a supplier prepayment that has been partially used and then refunded.

Scenario:

15/12/2025 – Supplier prepayment created for £1,094.40

19/01/2026 – Supplier invoice entered for £1,037.64, part-allocating the prepayment

This leaves £56.76 remaining on the supplier prepayment

The supplier has since refunded £56.76 to our bank account


Problem:
In Standard ERP, the supplier still shows an open prepayment balance of £56.76.

I’m trying to work out the correct, supported way to clear this remaining prepayment when the supplier has refunded the cash.
What is the recommended HansaWorld process for this situation?