Forum - E-mail delivery receipt

E-mail delivery receipt

Kate Kaufmane

2022-03-15

Select the star icon to enable notification receiving for forum posts macOS

Customer noticed that all outgoing emails contain a hidden image that he thinks is used for a kind of "read receipt" function.
It is of this form:

Is it possible to turn this off?

Kate Kaufmane

2022-03-15

form was not copied correctly, it is something like this:

img src="http://hansaworld.gjjgroup.com.au:0/SetExternalMailReadFlag/352787/test-3fe1d6@test.mailgenius.com/img.png" height="1" width="1

Brittany McGrath

2022-03-29

Hi Kate,
Thank you for your question.
I have asked someone from our technical team to assist accordingly and they will come back to you shortly.
More for you soon.

Brittany McGrath

2022-04-22

Hi Kate,
I have been advised you were helped directly with this issue.
Can you confirm this is no longer an issue?
Many thanks.

This thread has been closed for further comments. Please create a new thread

Back to the list