Forum - Windows 10 re-booting

Windows 10 re-booting

james Hewitt

2018-01-05

Hello
we have a new 7th Gen i3, 8gb, 500Gb PC with Windows 10 Pro latest build that is rebooting 2-3 times a day. At the time of re-boot the Windows event viewer logs the following error.

The program Standard ERP.exe version 8.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1e58
Start Time: 01d3855de13692c9
Termination Time: 21
Application Path: C:\IT\HansaWorld\Standard ERP\Standard ERP.exe
Report Id: 0e0fbf63-450e-47d3-97e0-d4f196c0f3bd
Faulting package full name:

Faulting package-relative application ID:

There are no other errors in the event viewer and the PC has not re-booted when ERP is not open.
Any help appreciated
Thanks
James

Ester J.

2018-01-09

Hi,

Do you have cloud node installed?
Does this issue affect running Standard ERP?

Kind regards,

Ester

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