Forum - Unable to add subscriptions

Unable to add subscriptions

UBS Test

2023-10-15

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Attempted purchasing Integrated Accounting, filling out all fields, including credit card information, but in return getting error "Some details are required or incorrect: - Not Registered. Error when processing request.

Please assist

UBS Test

2023-10-24

Good morning

This issue persists. Can someone please revert to me?

2023-11-07

Hello,

What company is it? And which version are you using?

Brittany McGrath

2023-11-13

Hi UBS Test,

Can you please confirm if you still need assistance with this issue?

If you could provide us with what version you're working on then our Product Management team can look into this further for you.
Thank you in advance.

Engmo kontorservice AS

2024-01-02

Hello, from Norway here.

There is a problem in my country as well, we cannot pay with credit cards, same error: "Some details are required or incorrect: - Not Registered. Error when processing request.

Screenshot attatched.

Engmo kontorservice AS

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Engmo kontorservice AS

2024-01-04

Use PayPal as payment insted of creditcard, this worked for us.

Engmo kontorservice AS

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