Forum - Dropship >> Change Order type to normal

Dropship >> Change Order type to normal

Anonymous (Portugal)

2016-09-22

I have created a drop ship sales order and from that I created a purchase order.

I then tried to create a shipment notification from the PO and the system would not do it but would allow me to do a goods receipt.

The system will not let me created a delivery from the SO.

I tried unchecking the ok tab in the SO and changed order type to normal but system would not allow this and now I cannot ok the SO again.

Please advise.

HansaWorld Support Norge

2016-09-22

You can´t create the shipment notification from the purchase order, since it was created with the type normal

You can close the Purchase Order, Close the sales order and repeat the process or change the order type to normal, as requested:

- In the system module>>settings>>Access Groups, for the user that should do this change, add an action: Change Sales Order with Drop Ship Type
- The user should logout and login again
- Select the Sales order and un-oked
- Change the order type to Normal
- Ok the order again
you can now create the delivery and Invoice

Regards,
HansaWorld Support

This thread has been closed for further comments. Please create a new thread

Back to the list