Forum - How to create a Return

How to create a Return

2013-11-08

I have a shop and a customer will return some of the items, that she purchased (not all). How do I create a return for it?

This answer was correct

Created by14:52 2 Apr 2013

If you're using our Point Of Sales functionality, then please open the existing invoice and click on a 'Return' button. This will create a new invoice with negative quantities. Remove the items, which a customer is not returning.

HansaWorld Support Team

2013-04-02

Open the Order and select 'Create Returned Goods' from the Operations menu. An alternative method is to open the Delivery and select 'Create Returned Goods' from the Operations menu.

This answer was correct

2013-04-02

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