IMPORTANT!! MacOS clients not launching
HansaWorld Adriatic
2020-11-13
Affected versions are any clients autoupdated to the following versions/builds

8.5 2020-08-13 build 3238 and later
8.5 2020-09-14 build 3811 and later
8.5 2020-10-26 build 4232 and later

Note: freshly installed clients are ok


If customers or partners are experiencing issues launching their MacOS client, the following can be done to temporarily resolve it:

Multi-user System
1. Log into MyStandard and download a client for your server OR
2. Download a client from Standardinstall.com and manually connect to your server with IP and Port (the version should be the same as your server)

Single-user System
1. Download a new client from Standardinstall.com and restore the latest backup


To resolve, the server needs to be updated to one of the following

8.5 2020-08-13 build 3239
8.5 2020-09-14 build 3833
8.5 2020-10-26 build 4257

Note: this will not fix already broken clients, but will prevent the same thing from happening in the future. Already broken clients need to be fixed using the above methods mentioned.
Peter Scott
2020-11-18
Am I safe to assume from this that if I ensure than I upgrade my Standard Enterprise Multi-user system to the latest version that I can then update my system to the new Apple system software Big Sur. I am currently running 8.5 2020-08-13.
HansaWorld Adriatic
2020-11-20
Hello,

We recommend to wait for next release version of Standard ERP
This thread has been closed for further comments. Please create a new thread
Back to the list
Latest Posts
HansaWorld Adriatic
Hello Flaviana, have you tried to repeat the issues on latest 8.5 version?...
15:48 25 Nov 2020
Hello, I have emailed your finance department regarding correcting invoice 400415. Please answer...
15:35 25 Nov 2020
You can subscribe to notifications for any post in this forum by selecting the 'star' icon on the top right corner of the topics list. You have to log in to use this functionality.