Why would I have different balances for a customer account on the Sales Ledger report if run with a date or with no date? This problem has only appeared once ungrading to Enterprise 6.4. The difference in the balances with a date and no date are for a invoice that was credited in 2010 some time back.
This answer was correctCreated by14:02 29 Apr 2013
I would suspect that something is wrong with the credit note created back in 2010.
This would have to be investigated by a consultant and a lot more information would be required, e.g. the invoice and credit number concerned.
HansaWorld Support Team