System Admin
Restricted mode
Josiah
2016-09-03
I have been on restricted mode since morning and cannot print out my receipts..
This answer was correct
Created byPWAMAE07:20 7 Sep 2016
hi Josiah

Try to get the enabler key..module system >settings internet enablers ,if that is not resolved you kindly check whether you have made payment to hansa for licence.

Regards
Wamae Waithaka
HW ERP Consultant.
For More Help
Call 0724 65 69 57
email wamae@primesoft.co.ke ,admin@primesoft.co.ke
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Nick Claxson
2016-09-03
Hi Josiah.

We had this when our EULA agreement was yet to be returned.

Late invoices being paid to HANSA will also cause the enabler not being issued which means printing stops and the system shows as restricted.

Hope this helps
Nick
Reply
This answer was correct
PWAMAE
2016-09-07
hi Josiah

Try to get the enabler key..module system >settings internet enablers ,if that is not resolved you kindly check whether you have made payment to hansa for licence.

Regards
Wamae Waithaka
HW ERP Consultant.
For More Help
Call 0724 65 69 57
email wamae@primesoft.co.ke ,admin@primesoft.co.ke
Reply
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