System Admin
Enterprise Timeout
Dave Briggs
2015-09-01
Hi there,

We are running version 6.3 2012-03-13.
Does Hansaworld Enterprise have a built-in timeout if it’s not used?
Can it be set by a user to timeout if it’s not active for a period?

Sometimes we find that if a user doesn’t use Hansaworld Enterprise for a few hours but are left logged in, when they come back they have lost connection with the server, what would the reason for this be?

Thanks

Best Wishes

Dave
This answer was correct
Created byPaul Timms12:03 4 Sep 2015
Hi Dave

The only setting I'm aware of is in System>>Settings>>Optional Features, called Idle Client Timeout. This is specified in seconds. If this is blank then it may be something else, such as power saving on the computer switching off the network card, or the Hansa service restarting during the day, or some other short network outage.

Regards

Paul
Reply
This answer was correct
Paul Timms
2015-09-04
Hi Dave

The only setting I'm aware of is in System>>Settings>>Optional Features, called Idle Client Timeout. This is specified in seconds. If this is blank then it may be something else, such as power saving on the computer switching off the network card, or the Hansa service restarting during the day, or some other short network outage.

Regards

Paul
Reply
Dave Briggs
2015-09-04
Created byPaul Timms12:03 4 Sep 2015
Hi Dave The only setting I'm aware of is in System>>Settings>>Optional Features, called Idle Client Timeout. This is specified in seconds. If this is blank then it may be something else, such as power saving on the computer switching off
Hi Paul,

That's great, thanks

Dave
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
concurrent user limit with Standard Accoutns
kevin
Hi, we are currently testing Standard Accounts. We often get the message concurrent user limi...
15:19 24 Jun 2025
Re: Standard Server doesn't start
Please, also check the node, as it is not reachable, this is happening recurrently: Previsto: Run...
17:16 10 Jun 2025
You can subscribe to notifications for any post in this forum by selecting the 'star' icon on the top right corner of the topics list. You have to log in to use this functionality.