Forum - 7.2 Loading of Browse Windows

7.2 Loading of Browse Windows

Dave Briggs

2015-06-15

Hi Support,

We have just upgraded a multi-site environment to 7.2 from 6.3. We have noticed that the loading of a browse window takes longer in 7.2 than it did in 6.3 - in fact it appears it needs some "encouragement" - that is if you scroll the mouse whilst the browse window is loading the records then appear.

Can you tell us why there is a delay in the browse windows?
Is it that 7.2 is more memory/bandwidth hungry than 6.3?
Can you tell us how we can get the browse windows to load immediately like they did in 6.3 without the need for encouragement?

Thanks

Best Wishes

Dave

This answer was useful

Created byPaul Timms22:38 16 Jun 2015

HansaWorld

2015-06-15

Hello Dave,

there have been some changes between 6.3 and 7.2. Perhaps some of them affect the speed. But not necessarily.

Have you tried to test on 8.0? Can you confirm you get the same results?

If yes, please, add the details of this installation - server specs, network specs, how many sites, how many users (and what kind), client OS, and anything that you feel would matter.

HansaWorld Support Team

Dave Briggs

2015-06-15

Created byHansaWorld15:07 15 Jun 2015

Hi Support,

It is unlikely that we will upgrade the customer to 8.0 so soon after upgrading them to 7.2. So we would still like to know the following questions regarding 7.2:

1. Can you tell us why there is a delay in the browse window records appearing?
2. Is 7.2 actually more memory hungry than version 6.3?
3. Is 7.2 actually more bandwidth hungry than version 6.3?
4. Can you tell us how we can get the browse windows to load immediately like they did in 6.3 without the need for encouragement?

Thanks

Kind regards

Dave

HansaWorld

2015-06-16

Hello Dave,

Please check the recommendations in the link below:

https://hansaworld-web.s3.amazonaws.com/marketing/Product%20sheets/Standard%20ERP%20infrastructure%20recommendations.pdf

We do not support certain machines/OS's anymore, the new system is most likely more demanding comparing to 6.3, as the technology is changing and we are also adjusting to it.

Upgrading to 8.0 is inevitable, why postpone it? Please consider upgrading already to 8.0 and skip 7.2.

HansaWorld Support Team

This answer was useful

Paul Timms

2015-06-16

Hi Dave

In Technics>>Settings>>Timed Operations is a field called "Seconds Between Browse Updates". We have set this to 2 in our system and it seems much better, you don't have to scroll or move the window for the records to appear in the browse window.

Regards

Paul

Dave Briggs

2015-06-17

Created byPaul Timms22:38 16 Jun 2015

Hi Dave In Technics>>Settings>>Timed Operations is a field called "Seconds Between Browse Updates". We have set this to 2 in our system and it seems much better, you don't have to scroll or move the window for the records to ap

Thanks Paul, much appreciated

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