Forum - Load failure

Load failure

Jason Sinfield

2020-04-30

Hello, When I load my Standard Accounts app, on my Mac, an error appears
"Alert. Journal found, couldnt create database"
I have uninstalled and installed again, but it still does it
How do I fix this?

This answer was correct

Created byJason Sinfield11:23 5 May 2020

I found the answer:
Remove Standard Accounts.hdf FILE IN APPLICATION SUPPORT
The app now works.

Simone M.

2020-05-01

Hello Jason,
With the provided Company Name and Customer code, I can't find your server.
Can you please double check it?

Please login into MyStandard, select your company and then the Connect button to download a new client.

Best Regards,
HansaWorld Support

Jason Sinfield

2020-05-01

Created bySimone M.11:16 1 May 2020

Hello Jason, With the provided Company Name and Customer code, I can't find your server. Can you please double check it? Please login into MyStandard, select your company and then the Connect button to download a new client. Best Regards, HansaWorld Sup

I don't have a server with you and I dont have a StandardiD. I downloaded it from the Apple store and it launch

This answer was correct

Jason Sinfield

2020-05-05

Created byJason Sinfield14:53 1 May 2020

I don't have a server with you and I dont have a StandardiD. I downloaded it from the Apple store and it launch

I found the answer:
Remove Standard Accounts.hdf FILE IN APPLICATION SUPPORT
The app now works.

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