Forum - No VAT

No VAT

Lim SC

2019-10-21

I am from Malaysia and have subscribed to the account and stock module of this system. In Malaysia, we are not enforcing VAT but SST. SST is included in the cost of sales and we do not need to show this in the quotation and or invoice. Is there any way this can be removed?

Michael Wyeth

2019-10-22

Hello

If I can get some clarity on your question - do you mean that you do not wish the SST to appear on the actual forms generated by the system, or in the actual quotation or Invoice record windows within the application?

Best Regards,

HansaWorld Support

Lim SC

2019-10-23

Created byMichael Wyeth14:46 22 Oct 2019

Hello If I can get some clarity on your question - do you mean that you do not wish the SST to appear on the actual forms generated by the system, or in the actual quotation or Invoice record windows within the application? Best Regards, HansaWorld Su

Hi Michael,

I do not wish for the SST to be shown as it is included as part of the cost of sales. Also, I have tried to use the Purchase Order add-in and managed to create a Purchase Order. However, I am unable to print the PO. Do you have any manuals regarding the PO add in?

We are now considering to subscribe to more of the add-in for the Standard Accounts but finding it difficult to understand certain things especially with the lack of manuals and tutorials.

Also, in the Market Place, my active subscriptions are not shown.

We find that the overall system is very well designed and caters to our daily needs but we lack support and understanding how certain things cannot be done although it should be.

Michael Wyeth

2019-10-30

Hi there

We are investigating the best way for you to implement SST on your invoices and quotations.

In regard to printing of the Purchase Orders, are you receiving an error message when trying to print? if so, what does the error say?

Regarding manuals, we do have a website: www.hansamanuals.com that includes a lot of content for our products. Please note that while it does cover Standard Accounts, it is more focused on our product Standard ERP. That being said, a lot of the functionality is shared, and so looking for content on Purchase Orders will still be of benefit to you.

For your market place issue, please can you provide your customer number - this will help us see what the issue could be. you can find your customer code by going to: Marketplace > Account details > customer code

Best regards,

HansaWorld Support.

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