I have incorrectly entered an x-tra cost for freight on a PO and in the freight box on the PO. This has increased my cost by more than what is necessary.
How can I undo? Not sure how to do a returned goods receipt.
Hello,
From the Purchase Order with the incorrect freight / extra cost, go to the operations menu and select Create Return Goods. This will "return" your goods (along w/ freight etc.) back to the vendor, and as such will return the Purchase Order back to the Ok state. From this Purchase Order, you can recreate the Goods Receipt with the proper Freight amount.
Kind Regards,
HansaWorld Global Support
