Updated database and client - DOES NOT WORK
2020-01-09
Hi,

We are using the client on many computers and sometimes multiple users (yes, we have the module).

I updated the database about a week ago to:
Current Version: Standard Accounts 8.5 2019-12-17 (85330409)

This was followed by many hours of work to update the client - it did not update automatically, just crashed. Well, I got them all up and running in the end (had to remove the hbf file in User/Library/App support/Hansa and then reinstall each client, reconnect to company and then restart - then the client would update itself; NB was downloading the most recent client...).

After all this frustration now the clients are constantly crashing, no matter what computer or what user is logged in, after some minutes (5-50) it crashes.

Please, can anyone @Hansa correct this?

Also, to circumvent this I wanted to try the web client, but it looks like that can only be accessed from the mystandard account. And then I get this error message:
Web client HTTPS mode not set. Check Web Client Settings in the Technics module

Thanks,

Benedikt
This answer was correct
Created byMichael Wyeth07:22 22 Jan 2020
Hi Benedikt

The version of Standard Accounts you mention is not an official released version. The most recent released and stable version of Standard Accounts is version 2019-09-15.


I recommend that you revert to this version, or, create a new Standard accounts server by running a 2019-09-15 Standard Accounts client, and then importing your current backup.


In either case, you will then be running the correct, stable version of Standard Accounts.

Best Regards

HansaWorld Support
This answer was correct
Michael Wyeth
2020-01-22
Hi Benedikt

The version of Standard Accounts you mention is not an official released version. The most recent released and stable version of Standard Accounts is version 2019-09-15.


I recommend that you revert to this version, or, create a new Standard accounts server by running a 2019-09-15 Standard Accounts client, and then importing your current backup.


In either case, you will then be running the correct, stable version of Standard Accounts.

Best Regards

HansaWorld Support
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