Forum - Adding other users

Adding other users

Paul Mackrow

2016-05-09

Hi,

We have recently purchased 3 named users on your Hansa accounting system. Currently we only have 1 login and the system does not allow more than 1 person to be logged in at the same. With us purchasing 3 users, we believed we would now be able to log in more than one person at a time, however we still cannot get more than 1 person into the system the same time.

Would this purchase of new users enable us to have more than 1 login?

If so, do we need to change any settings? And how do we change them? Or do we need to purchase something else?

Please can we have a step by step guide as to how we do this, if it is even possible to do?

Regards

Paul

This answer was correct

Created byHansaWorld12:40 9 May 2016

Dear Paul,

I suppose you are talking about Standard Accounts and what you purchased in our Marketplace are 3 Users? That is correct so far and with activating users you can log in with as many users as you subscribed to at the same time, provided you have installed the Standard Accounts client on several machines.

There are however 2 things you might have missed.

1. In order for you to be able to actually create 3 additional Users in Standard Accounts, also referred to as Persons, you need to subscribe to the Multipersons in app additionally (once for all users). You can do so in the Marketplace as well. This will enable you to create User cards for your 3 new users in System>>Registers>>Persons. Then you can create 3 new Persons with which you can then log in to the system

2. To be able to log in simultaneously from different computers you also need to be in the Cloud. Then your database is safely stored in the cloud and all your users can access it when logging in from their computers. To move your, as I assume, current local database to the cloud, please go to the Navigation Center panel (main window) and then click on the menu icon with the wheel. There you will find the option "Move to Cloud". After you've moved to the cloud, you can install Standard Accounts on 3 additional Computers and your new users can access it.

Best regards,

HansaWorld UK Support

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This answer was correct

HansaWorld

2016-05-09

Dear Paul,

I suppose you are talking about Standard Accounts and what you purchased in our Marketplace are 3 Users? That is correct so far and with activating users you can log in with as many users as you subscribed to at the same time, provided you have installed the Standard Accounts client on several machines.

There are however 2 things you might have missed.

1. In order for you to be able to actually create 3 additional Users in Standard Accounts, also referred to as Persons, you need to subscribe to the Multipersons in app additionally (once for all users). You can do so in the Marketplace as well. This will enable you to create User cards for your 3 new users in System>>Registers>>Persons. Then you can create 3 new Persons with which you can then log in to the system

2. To be able to log in simultaneously from different computers you also need to be in the Cloud. Then your database is safely stored in the cloud and all your users can access it when logging in from their computers. To move your, as I assume, current local database to the cloud, please go to the Navigation Center panel (main window) and then click on the menu icon with the wheel. There you will find the option "Move to Cloud". After you've moved to the cloud, you can install Standard Accounts on 3 additional Computers and your new users can access it.

Best regards,

HansaWorld UK Support

Reply

Paul Mackrow

2016-05-11

Created byHansaWorld12:40 9 May 2016

Dear Paul, I suppose you are talking about Standard Accounts and what you purchased in our Marketplace are 3 Users? That is correct so far and with activating users you can log in with as many users as you subscribed to at the same time, provided you hav

Hi,

Thanks for getting back to us.

After looking through our Hansa standard accounts system, we cannot find "registers" or the "cloud" you mentioned above.
We started using this system in 2007 and could possibly be an older version. is there any way of creating new users/ logins on your older system?

Kind regards

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