Hi there,
In Module > Email and Conferences > Settings > Mail & conference Settings - there is a tickbox for "Use External Mail Software".
Can you tell me what external mail software packages Enterprise links to.
Also can you tell me how this will work as it doesn't seem to want to open up an external mail system outside of Hansa (it creates an email within Hansa) when I click "create Email" from a PO.
Thanks
This answer was correctCreated by15:11 20 Oct 2014
Hello,
Thank you for your question.
As you noted, Enterprise may be linked to an external e-mail client on Windows. In this case, the E-mail button will open a new message on your system's e-mail client. This is indeed set up as you described:
1) go to the E-mail and Conferences module and open the Mail and Conferences setting
2) tick the box “Use External Mail Software”in the bottom of the window and save the new settings.
Note that for this to work, you must be on a Windows operating system, and you must have a mail application fully installed and declared to be your default mail application. Most common third-party emailing application should work with this setting but we cannot guarantee any in particular.
Kind regards,
HansaWorld Support
