System Admin
Cant connect to Server after Internet provider was changed
2013-11-08
Our internet service provider was changed and now none of our clients can connect to the server. It gives message: Connection Failed.
What can be wrong?
This answer was correct
Created by20:47 17 May 2013
Please check your IP address of the server. It might have changed after you changed the Service Provider.
If it is different, then you will need to change it in all of your clients. For that, please open your client and in the 'Choose Company' menu, select 'Open Companies register' from the Operations menu.
You will get a Companies window, please change the IP in TCP/IP column.

HansaWorld Support Team
Reply
This answer was correct
2013-05-17
Please check your IP address of the server. It might have changed after you changed the Service Provider.
If it is different, then you will need to change it in all of your clients. For that, please open your client and in the 'Choose Company' menu, select 'Open Companies register' from the Operations menu.
You will get a Companies window, please change the IP in TCP/IP column.

HansaWorld Support Team
Reply
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