Working with Customer and Suppliers
Access to my StandardAccounts
2020-09-29
Hi. I need some help to reset my password for email: knut@holmann.no
I downloaded Standard Accounts some weeks ago and now I can not get back into the system.
I think I registered with the email: knut@holmann.no, but I can not reset my password (which I forgot) with this emailadress. Can you please help me with this?
Regards

Knut
2020-10-01
Hi again. Can someone please respond?
Ahmed Gharaibeh
2020-10-04
Hi Knut,

Please try the following


1.Enter your email into the user field
2.Press on (Reset password)
3.Email with the instruction will be sent to your email

4.Please open you email and follow the instruction to reset your password, then login with the new Password

Ahmed Gharaibeh
2020-10-07
Created byAhmed Gharaibeh13:54 4 Oct 2020
Hi Knut, Please try the following 1.Enter your email into the user field 2.Press on (Reset password) 3.Email with the instruction will be sent to your email 4.Please open you email and follow the instruction to reset your password, then login with t
Hi.
I am following your instructions, but it is not working. I get message "wrong username or password" when I try to log on after I have reset the password. I am trying to logon with: knut.holmann@jm.no, but maybe I am registered with wrong e-mail. Can you check out e-mail: knut@holmann.no.
I am also being asked for an security code on SMS when I am resetting the password, but I do not receive an SMS, should I receive an SMS? My phonenumber is: +47 90 99 39 35.

Regards
Knut Holmann
2020-10-07
Created byAhmed Gharaibeh13:54 4 Oct 2020
Hi Knut, Please try the following 1.Enter your email into the user field 2.Press on (Reset password) 3.Email with the instruction will be sent to your email 4.Please open you email and follow the instruction to reset your password, then login with t
Hi again.One more thing. Why do I receive two e-mails when I reset my password? which is not working.
Regards
Knut Holmann
2020-10-07
Created byAhmed Gharaibeh13:54 4 Oct 2020
Hi Knut, Please try the following 1.Enter your email into the user field 2.Press on (Reset password) 3.Email with the instruction will be sent to your email 4.Please open you email and follow the instruction to reset your password, then login with t
Hi again.
Maybe you can call me to help me out here? +47 90 99 39 35.
Ahmed Gharaibeh
2020-10-08
Hi Again,

Can you please check your email again,

A verification email has been sent to Your email

Ahmed Gharaibrh
2020-10-08
Hi. I have got the e-mail and reset my password for knut@holmann.no. I will try to log on when I get back home tonight. Thank you for responding.
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