Working with Customer and Suppliers
Wrong periodic customer statement
June Wang (n)
2016-12-08
The settlement discount amount is not recorded in periodic customer statement, so the balance showing in this report is different to the balance in Sales Ledger report
how to fix it?
This answer was correct
Created byEdwin13:08 19 Dec 2016
Hello June,

The amount that the customer paid after discount should be displayed in the periodic customer statement report. Are you sure you have set up the discount in the correct way? You can read about it in our manuals here:
http://www.hansamanuals.com/main/langcode___PL/manuals/levelzero___59177/theconf___515/mailnumber___59178/version___80/hwconvindex.htm

Kind regards,

Edwin
HansaWorld Support
Reply
This answer was correct
Edwin
2016-12-19
Hello June,

The amount that the customer paid after discount should be displayed in the periodic customer statement report. Are you sure you have set up the discount in the correct way? You can read about it in our manuals here:
http://www.hansamanuals.com/main/langcode___PL/manuals/levelzero___59177/theconf___515/mailnumber___59178/version___80/hwconvindex.htm

Kind regards,

Edwin
HansaWorld Support
Reply
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