Dear Support,
Thank you for your reply and trying to tackle all scenarios. The issue is the second one, where the Commodity Code itself has been created incorrectly.
I tried your suggestion but pressing F2 did not do anything so I am unable to edit the record.
As far as I know, we do not have the Customs module included in our contract.
Is there a way of editing the record or must we have Customs Module to carry out this task?
Kind regards
Dil