Cash Receipts
Melanie
2016-07-14
There were two orders created for a customer. One was deleted. Somehow the customers account ended up showing that they owed double and it was not registering his payment. A CN was created as well as negative invoices that got the customer's account back to zero. Now the cash receipts show that a refund was processed for him but not his payment. How do we get rid of the refund that never happen and create the charge on the cash receipts without messing up the client's account? As in we want it to say zero by the end. Their purchase was in fact paid.
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